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Citibank account blocked reddit I used the debit card and purchased small items at a CVS to show activity on my account. This was last Monday. Check your bank’s service status to see if you are already logged in to Citi Online. Today, citi fraud prevention dept agent told me that I will receive a letter as to why and check on my balance within 60 days. They a phone number and reference number on her voicemail. They had a bonus offer of $500 if you deposit $15k and set up direct deposit. Dads CITbank account blocked . Called up citibank to close my bank account. True enough, although when an account is closed like this, it's usually something that was uncovered during the KYC (know your customer) process that takes place in the few days after the account is opened. Next day we checked the app and stated all 3 accounts were blocked, I proceeded to call customer service which was useless, they only stated possibly blocked for 24-48 hrs by fraud dept. Mostly, my Zelle has been blocked before, my external accounts have been blocked before, I've had little luck linking accounts via the "two small deposits" way; Citi desperately wants me to use Plaid but Plaid allows banks to mine alllll the transactions in the linked bank account so I don't use it. As soon as the checking was funded yesterday, citi blocked both of my savings and checking accounts. Being able to pay from a second account/institution is helpful. If Citibank suspects any fraud involved in this transfer, Bank of America expects Citibank to contact them directly, and they also provided a contact email Citibank closed my account & brainlessly sent my ENTIRE remaining funds of over 100K “back” to the state, like WTF ⁉️😤🤦♂️. I wait the week for a debit card to show up. And some said they didn't Mail them the check with their remaining funds . LOL same thing happened to me kinda. Sold my house due to divorce and received my assets which I immediately transferred to my new Citibank account. Unused accounts generate no revenue, but also cost NOTHING. I been reading online on reddit other posts and people say when this has happened to them that they were under review that Citibank closed their account for no reason . But no matter the reason, a closed account is a closed account, and when they are closed in this manner they are almost never re-opened. In June I opened a Citibank checking and savings account. Good thing I’m happily married. My dad got his Citibank account blocked this week, they told First of all, I didnt know about CITI blocking accounts until today when I was blocked and after a google search. Dec 24, 2023 · But today my internet banking was blocked (asking for debit card activation which I never received in 2-3 days) and after I called customer care, they shared that the Back office team has referred the closure of your checking account without sharing any reason. As soon as I added the account, my Citibank checking and savings accounts were both blocked. Worst part is I found out my account was blocked when I tried to pay my food bill and customer service told me to tell restaurant if I can pay them within 14 days lol View community ranking In the Top 20% of largest communities on Reddit. Very first transaction. Sep 4, 2024 · Update: solved by calling non stop and requesting supervisor So I am a recent US resident but have a US Citibank account for a long time. Try clearing your browser cache or browsing. So I deposited $2,000 in the savings and $13,000 in the checking. A few weeks ago I received my bonus and wanted to close the account. They told me it was okay to switch from US address to foreign address on account, so I did so. Even though I gave them my social, phone number, DOB, address, security word, and underwear color, they asked if i had a landline number or existing citibank account so they could verify my identity. I do have to say, I've seen my fair share of accounts that were closed by a simple, "account opened never used", then there is the account with the card being lost 20x in one year still being opened and used, Citibank, the one with checking and savings, likes to have money deposited and or saved in their vaults, with credit cards, if the account has not been touched, then it will be reviewed Having a second bank account at a second institution isn’t a terrible idea for emergencies. Now I have no access to my accounts or the funds and Citibank has told me, like so many others I am seeing, that my account is under review due to suspicious I just dealt with a huge nightmare due to Citibank’s “know your customer” department in which this post is referring to. Funds left my account before 7am on Tuesday but Citi kept the funds for the full 5 business days for no legitimate reason. They blocked my account and froze my funds for 2 weeks while investigating large incoming wire transfers that happened over a year prior. If you really need access to your account you might be better off calling the automated line to get account info, speaking to a human being at Citibank is not the most pleasant experience. it took like 3-4 faxed letters. I’ve recently opened a Citi checking and savings account and funded it temporarily with the 25 dollar minimum via Zelle through another bank account I have. My Citibank checking account has been blocked for 81 days. Banks like Citi have literally unlimited resources to open new accounts, so there is literally no opportunity cost to them in having a credit card sit dormant. Got it all set up and then tried to book a rental car through avis. All my US banks and retirement accounts have been fine with foreign address on account. Amex and Chase, in particular, both have highly profitable credit card operations. Mine was but it was when I opened it - Citibank couldn't verify the address even though it's the same as on my Citibank credit cards and I responded to the mail sent to this address. It said Zelle will help trigger the bonus. I think they ignore incoming faxes. I walked over to the ATM machine in the same Walmart and pulled out $1200 so I could just buy the money order for my rent in cash and now my account is totally blocked. During each visit/call, I was told to wait a letter with a reference number for identity verification purposes. Fortunately I had zero balance in both accounts and I can't stand Citibank anyway so I don't care if they close my accounts. Well, I made sure to hit that bonus, and received maybe $2k in zelle from local sales, etc. I was transferred over, they asked me a million questions which I was able to answer with no problem, but it wasn’t enough for them so they couldn’t Yesterday Citi locked my account. Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. Unfortunately they blocked my savings account so I can't access the $2,000 Bank of America states that Citibank should return the remaining funds directly to me, because it`s my money in my personal Citibank account after the transfer had been cleared by BOA. Received Citibank checks and debit card and made 2 additional deposits. I later funded it once more with 200 dollars, same as I did with the 25. I don’t really have any purpose with an account with only $25 so I added my main checking account and transferred over $5000. Take for example you have a fraudulent check scenario - the account needs to be closed and a new account opened but your mortgage is due the next day. I gave them my updated info multiple times over the course of 5 months…. I added an external account, Chase checking, so I could transfer money between Citi and Chase. Immediately blocked and had to call the fraud department. I found this out from my wife after they left her a voicemail. Then about 5 months later, suddenly account was closed, we don't allow foreign addresses any more, no we won't put US address back on account, go away. I get the card and activate it. It usually resolves itself within an hour or so. I have made efforts to unblock my account by visiting Citibank branches in person with valid photo identification and by contacting the fraud center. So I opened an account beggining of FEB due to a $300 sign up bonus. I tried to use my mobile app after she told me and couldn’t get in. She is no way shape or form attached to this account. If you require assistance, please contact Citibank Online Customer Service at 1-866-422-0306 [TTY 1-210-677-0065] and mention Error Code MFA. They said they couldn't do it because there was a pending fee and to call back tomorrow. I realized that I had overdrawn it by like $30, so I got it transferred over, but by the time I checked again, I had two more charges making me overdrawn by $90. Was Jul 16, 2024 · To reset your User ID and/or Password, follow these steps: Ensure you are on the bank’s official website with a secure connection. I can't log in and check my balance, I can't use the automated telephone system. To provide you with extra security, we may need to ask for more information before you can use the feature you selected. Clear your cache/browsing. I’m blocked from accessing my online account as well which really pisses me off how they stripped me off everything. ktfcb jcymfl ozgxag vkacjwl hbtoy jdit frzcjqq hig jogfo lhzotz